The Study of Business Process Improvement for General Affairs Office Subsidiary Government Agency: for Example of Taiwan Seed Improvement and Propagation Station, COA Government

• Main Authors: Huang Shao-Peng, 黃少鵬
• Other Authors: Ruey-Ming Chao
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/22433404650343136324

碩士 === 大葉大學 === 資訊管理學系碩士在職專班 === 96 === Taiwan was day by day formidable in the past during 20 years from international society's pressure of competition, the government carried on laws and regulations posi-tively and so on Official organization restoration, comprehensive promotion service quality and work circle deregulates, the flow simplification and innovates positively impetus of the work; But organization of the Governmental agency general affairs na-ture establishes, processes the institution interior auxiliary administration service pri-marily, maintenance Governmental agency basic operation, its administrative efficiency, the quality and the government serve the achievements to have the close relation, but is often neglected value of its existence. This research establishment fusion knowledge management, the internal control flow of improvement pattern for the guidance, and way of by the case empirical study, carry on view of the case institution general affairs department penetrate participate in the observation, the interview as well as the file reorganize, the inquire deeply its ser-vice operation, and flow of improvement pattern the establishment carries on the ration-alization reference model establishment to the actual case, the time can gives moral guidance into the work to the Governmental agency interior auxiliary administration work flow improvement and the following information to have is of help. This research discovery government interior administration work laws and regula-tions should at the right moment examine the revision, meets demand of the service impetus; The government procurement work potency waits the self-criticism to strengthen, if especially the government procurement chain upstream demand specifica-tion is not explicit, will affect result of the following purchase work, will solve the problem suitably from the purchase case source; In the research also discovered that the internal administrative service impetus gives rise to the whole problem to be often un-able by the sole individual solution, the essential organization cooperates fully Fang Neng to solve.