| Summary: | 碩士 === 大葉大學 === 事業經營研究所碩士在職專班 === 96 === Production development emphasized the voice of customers firstly. It needs asystem to transfer the voice of customer to important event of design in whole of developing procedure. This research launches the methodology by quality functiondeployment to induct the machine development flow. This method may the conformityconsumer demand, before the machine development design, namely utilize its methodin advance, carries on the product the plan design with to launch. Uses transformationthe dual matrix technology, the goal is enabling the machine the development designand demand-driven of customer. Simple says, the quality function launches the utilization is can effective the customer demand and the product function conformity in the same place, causes to find standardization and the rationalization of the machine development, and increases the market competition strength.
Facing globalization market competition today, in this market tidal current by customer-driven quality, must be able to bring into line with voice of customer on the product design. This research establishes this development flow as a goal, provides the machine industry in the development flow reference, the goal is enabling the machine the development to be allowed to conform to the customer demand. Beside, by the deep interview process, the user also proposes many wrathful opinions for reference.Thru this information, also may understand more opinions from user. It is useful in the management strategy pondering.
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