Research of Service Quality, Customer Satisfaction and Performance Evaluation: Based on BAS Employees of Kaohsiung City, Kaohsiung County and Pingtung County

碩士 === 正修科技大學 === 經營管理研究所 === 96 === In recent years the socioeconomic environment change fast, people realized that government should provide good service to his citizens. Therefore, the good service quality will affects organization performance. It is a key issue that government agencies how to ac...

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Bibliographic Details
Main Authors: Liu, Shu-Fen, 劉淑芬
Other Authors: 吳岱儒
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/56921617689312247420