Summary: | 碩士 === 元智大學 === 管理研究所 === 95 === This study mainly treats the topic regarding the effect of green product (GP) vendors quality assurance (QA) management mode on business enterprise performance---- e.g., electronics industry . The main topic discussion regarding the correlation between the lead-in quality management mode from suppliers on different backgrounds and business performance. Research analysis is well done by such statistics approaches as questionnaire design, unique samples collection certification, Pearson product-moment correlation, regression analysis, dual factors variance analysis, then conclusion is finalized as follows:
1.Vendor Business Administration Management Performance, as well as significant effects on quality assurance launch inside company, such as 5S activity, quality improvements proposal and Management Business Objective (MBO). The more vendors launch quality assurance activity, the better company business performance is.
2. There’s significant bearing on company business performance while vendors channel quality assurance mode for green product (GP). As well concluded from current data statistics, the more a company focuses upon quality assurance management of “laws and Regulations, as well as customer service requests” and “ improvements continuance”, the better company business performance is.
3. As vendors channel Sony GP certification, there’s interference activity against company quality assurance regulations mode and company business performance. While a company identify itself well with quality assurance mode, its business performance will be better, with a non-significant correlation with Sony GP certification; while a company identify itself less with quality assurance mode and concurrently channel Sony GP certification, there’s an elevation upon company business performance.
4. Vendors concluded from current data inquiry that approximately 5% percentage of quality assurance personnel of company employees, 96.5% for vendors. It’s an essential factor required for vendors to pass ISO-9000 quality assurance system certification.
5. There’s differing significance upon quality assurance management mode between Taiwan and Mainland China suppliers. The more vendors act by production and manufacture management mode, the higher lead-in quality assurance management mode identification is.
We are expected from this study analysis and its consequence, to provide vendors well with referent materials for launching green product (GP) quality assurance management mode, while vendors are faced with green product (GP) Era.
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