A study on Service Quality and Customer Satisfaction of Repair Center
碩士 === 元智大學 === 管理研究所 === 95 === With the advance of IT industry, emerging of Internet, convenience in information society and rise of consumer awareness, after-sale service is no longer viewed as an extra value-added content of product. Consumer demand for after-sale service are no longer satisfied...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/58550413083705073859 |