ERP upgrade decision:A Resource-based view perspective

• Main Authors: Tsuo-Chien Chung, 鍾作謙
• Other Authors: 吳思佩
• Format: Others
• Language: en_US
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/31246360248311888121

碩士 === 元智大學 === 資訊管理學系 === 95 === ERP upgrade has been discussed as a critical issue needs to be addressed in the IT field. The latest news said that “ERP upgrade” is the strategic positioning tool which is necessary to bridge the gap between where the company was now and where it wanted to be in a few years (Franke, J. 2007). Although upgrading ERP has been proved no doubt of its importance towards any sized, goal or employees of an organizations over time, it is also found that the activity of upgrading existing ERP system was hardly successfully carried out by most of the organizations. All upgrades involve steep fixed expenses. The completion of an ERP upgrade can be extremely complex and time consuming. Whether or not to upgrade the system? The reasons are left in an unclear question. However, under the situation, only few theoretically researches and resources articles were found on the upgrading decision issue. Few research studies were found, with no convincing approval of the upgrade decision understanding. Some argue that the reason can be the costs of the underlying upgrade system; others may found that the in-house resources utilization is the centre of the upgrade problem. In this study, we will then focus on the resource competitive contribution as factors influencing the ERP upgrade decision. The ERP’s strategic importance was built on its functions and utilizations within an organization. Considered this, main question of our research will therefore be focus on the reason of differing in the upgrade decision of organizations by using a strategic perspective resource-based view. This paper therefore examines the strategic factors influence the ERP upgrade decisions. Survey and interviews were used to gather data for a case study. The result shows that reduce cost, and increase revenue are the factors that influence an organization’s ERP upgrade decision.