An Empirical Study of the Mediating Role of Relationship Quality of Hotel Industry
碩士 === 國立臺灣師範大學 === 人類發展與家庭學系 === 95 === An understanding of how to manage custome relationships effectively and efficiently is of imperative concern for both practitioners and academicians in recent years. Hoteliers are realizing that customers have different economic value to the company, and they...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/31196325883260624499 |