Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company.

碩士 === 國立中山大學 === 高階經營碩士班 === 95 === Abstract Recently the printing industry in Taiwan has experienced great difficulty in the business, as a result of industry relocation, drastic decrease in demand, increase in manpower cost and massive use of commercial high speed machinery, contributing to an un...

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Main Authors: Le-Jen Wang, 王樂仁
Other Authors: Leo Huang
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/nynrk8
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spelling ndltd-TW-095NSYS54570622019-05-15T19:48:11Z http://ndltd.ncl.edu.tw/handle/nynrk8 Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company. 印刷產業關鍵績效指標模式建立之研究-以S印刷公司為例 Le-Jen Wang 王樂仁 碩士 國立中山大學 高階經營碩士班 95 Abstract Recently the printing industry in Taiwan has experienced great difficulty in the business, as a result of industry relocation, drastic decrease in demand, increase in manpower cost and massive use of commercial high speed machinery, contributing to an unbalance of supply and demand, quick drop in gross profit, falling into unfavorable price cut, and immense market competition. In the era of knowledge economy and lean profit, if lacking of strategic thought, selecting a Key Performance Indicator (KPI), suitable for its own industrial strategic execution, one would bound to face great difficulty in sustaining its business. In this regard, this study targets at selection of KPI in the printing industry and attempts to use four prospective of the Balanced Scorecard (BSC) with Analytic Hierarchy Process (AHP) for exploring the implementation feasibility. In order to verify and refine the first outcomes of AHP (Analytic Hierarchy Process) analysis, this stuy did the second AHP analysis and adopts the second outcomes as the conclusion.They are as follows: 1. These are the priorities of the four factors on the second layer: “Internal Business Process Perspective” goes first, “Learning and Growth Perspective” second, “Financial Perspective” third, and “Customer Perspective” last . 2. The top six prioities of the 16 indicators on the third layer are the below: “Short cycle time” goes first, “Passing rate of skill examination” second, “Value in wastage of raw material” third, “Customer complaint figures” fourth, “Improvement plan figures” fifth and “Sales growth rate” sixth. Keyword: Key Performance Indicator, Balanced Scorecard, Analytic Hierarchy Process Leo Huang Hsien-Tang Tsai 黃榮鵬 蔡憲唐 2007 學位論文 ; thesis 88 zh-TW
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description 碩士 === 國立中山大學 === 高階經營碩士班 === 95 === Abstract Recently the printing industry in Taiwan has experienced great difficulty in the business, as a result of industry relocation, drastic decrease in demand, increase in manpower cost and massive use of commercial high speed machinery, contributing to an unbalance of supply and demand, quick drop in gross profit, falling into unfavorable price cut, and immense market competition. In the era of knowledge economy and lean profit, if lacking of strategic thought, selecting a Key Performance Indicator (KPI), suitable for its own industrial strategic execution, one would bound to face great difficulty in sustaining its business. In this regard, this study targets at selection of KPI in the printing industry and attempts to use four prospective of the Balanced Scorecard (BSC) with Analytic Hierarchy Process (AHP) for exploring the implementation feasibility. In order to verify and refine the first outcomes of AHP (Analytic Hierarchy Process) analysis, this stuy did the second AHP analysis and adopts the second outcomes as the conclusion.They are as follows: 1. These are the priorities of the four factors on the second layer: “Internal Business Process Perspective” goes first, “Learning and Growth Perspective” second, “Financial Perspective” third, and “Customer Perspective” last . 2. The top six prioities of the 16 indicators on the third layer are the below: “Short cycle time” goes first, “Passing rate of skill examination” second, “Value in wastage of raw material” third, “Customer complaint figures” fourth, “Improvement plan figures” fifth and “Sales growth rate” sixth. Keyword: Key Performance Indicator, Balanced Scorecard, Analytic Hierarchy Process
author2 Leo Huang
author_facet Leo Huang
Le-Jen Wang
王樂仁
author Le-Jen Wang
王樂仁
spellingShingle Le-Jen Wang
王樂仁
Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company.
author_sort Le-Jen Wang
title Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company.
title_short Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company.
title_full Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company.
title_fullStr Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company.
title_full_unstemmed Key Performance Indicators Construction for Printing Industry- A Case Study In Printing Company.
title_sort key performance indicators construction for printing industry- a case study in printing company.
publishDate 2007
url http://ndltd.ncl.edu.tw/handle/nynrk8
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