A study of the application of ISO/IWA2 international education quality management in the student affairs & guidance in friendly campus in Kaohsiung

• Main Authors: Chia-yi Wu, 吳珈儀
• Other Authors: Ching-hua Tsai
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/un8vz4

碩士 === 國立中山大學 === 教育研究所 === 95 === The study is concerned with the ISO/IWA2 international education quality management and the application in the student affairs & guidance in friendly campus in Kaohsiung. With the views of installing the ISO/IWA2, and combining the present situation of the student affairs & guidance in friendly campus, I construct Kaohsiung municipal Ying-Ming junior high school student affairs & guidance quality management system. And then through analyzing the suitability and feasible assessment, in order to understand if it is applicable with the student affairs & guidance in junior high schools in Kaohsiung. Thus, the strategy used in this research is via combining the subjects concerned qualitative research and quantitative approaches. The process of such study includes: subject analysis, process design, make prove, questionnaire investigation and statistical analysis. Digest the conclusion of this research and state as follows now: 1. The progress of student affairs & guidance links the era of thought closely, grows with each passing hour. 2. The standard and the application of the ISO/IWA2 international education quality management can be in accordance with the rules in use. 3. Kaohsiung municipal Ying-Ming junior high school student affairs & guidance quality management system is constructed by way of PDCA. It is three sub operating systems altogether, includes ten items of the procedure. 4. The staffs of counseling section in junior high schools in Kaohsiung view Kaohsiung municipal Ying-Ming junior high school student affairs & guidance quality management system as suitable and feasible. According to the result of the study, I propose with two suggestions, and expect to be able to let the execution of the friendly campus have benefits even more through the leader and push of the educational administrative organ. 1. Strengthen the systems thinking of the administrative personnel in the campus comprehensively. 2. Encourage the schools to develop each suitable systematic management style actively. Key Word：Friendly campus。 The student affairs & guidance。ISO/IWA2：2003。 Customers。