The relationship between personality, emotion management methods and job burnout-the case of cosmetics salewomen
碩士 === 國立中山大學 === 人力資源管理研究所 === 95 === When first-line service providers are confronted with customers, they are usually demanded by the organization to display certain emotion to meet organization’s service standard, such work condition is known as emotional labor. The purpose of present study was...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/j83smw |