The Relationship between Knowledge Managementand Its’ Performance: An Empirical Study of theEffects of Human Resource Management Strategy,Business Strategy, Organizational Culture, andOrganizational Structure, Information Technology

碩士 === 國立屏東商業技術學院 === 國際企業所 === 95 === Knowledge management is a popular research topic recently. Most scholars and practitioners emphasize on constructing information technology system to spread and share knowledge in organizations. Some scholars(Soliman & Spooner, 2000;Carter & Scarbrough,...

Full description

Bibliographic Details
Main Authors: Wang- Yi Shan, 王貽珊
Other Authors: none
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/96223133725934572121
Description
Summary:碩士 === 國立屏東商業技術學院 === 國際企業所 === 95 === Knowledge management is a popular research topic recently. Most scholars and practitioners emphasize on constructing information technology system to spread and share knowledge in organizations. Some scholars(Soliman & Spooner, 2000;Carter & Scarbrough, 2001)however suppose that business strategy and human resource management both may play an important role in designing and implementing knowledge management. Human resource management strategy (HRMS) should be a crucial role in planning and implementing the KM since it can influence and motivate employees’ attitude, behavior and ability. The consistency between HRMS and KM therefore can be reasonably expected. On the other hand, organizational culture and organizational structure are another variables which can create an atmosphere and environment in gathering, creating, and sharing knowledge and information among employees. Finally, whether the KM can improve the possibility of attaining business strategy is the focus and objective among most of the advocators of KM. Therefore, these factors mentioned above were employed to examine their relationships with KM respectively. The questionnaire survey was taken to gather relevant information about the research variables. Multivariate statistical analysis, such as regression and Pearson product-moment correlation, was employed in this study to test research hypotheses. The results can be listed as below : 1. Human resource management strategy will affect KM strategy. If company adopts make-organic type of human resource management, it will tend to adopt personalization KM strategy. 2. Business strategy has relationship with KM strategy. If company adopts differentiation business strategy, it will tend to adopt personalization KM strategy. 3. Organizational culture has relationship with KM strategy. If company’s culture is characterized with innovative and supportive culture, the firm will tend to adopt personalization KM strategy. 4. Organizational structure has relationship with KM strategy. If company adopts organic structure, it will tend to adopt personalization KM strategy. 5. Information technology has relationship with KM strategy. If company adopts interactive applications, it will tend to adopt personalization KM strategy. 6. The consistency between human resource management strategy , business strategy, organizational culture, organizational structure , information technology, and KM strategy can improve KM performance. The KM performance in fit group is significantly higher than its counterpart in non-fit group.