A Study of Performance Evaluation about Administrative Personnel in universities and colleges－A Case Study of Yun Lin and Chiayi Area

• Main Authors: Jia-yi Lin, 林佳儀
• Other Authors: Duu-cheng Fuh
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/m2mdm8

碩士 === 南華大學 === 非營利事業管理研究所 === 95 === 　　Administrative units play a critical influence role on improving the performance of a university (college). It is important for a university to set up an integrity performance evaluation system since the appraisal system has relation to elevating effects of administrative units. This study tries to find out the representative performance appraisal index for a university. 　 　　To provide more complete specification of performance evaluation, this study collects performance appraisal laws from private and public universities. Based on Balance Scorecard (BSC) proposed by Kaplan and Norton, this research stiffs out 51 performance appraisal index as the questionnaire. Four dimensions which include 10 factors are extracted by employing factor analysis, and the reliability of this questionnaire is quite high (over 0.8). 　 　　The result shows that directors of the university have different opinions with staffs on administrative process and the matter of self-learning & growth. There are significant differences in four dimensions between private and public university.