| Summary: | 碩士 === 南華大學 === 資訊管理學研究所 === 95 === The purpose of this study is to establish a web based balance scorecard (BSC) system so that user could effectively capture the status of company strategy implementation in its BSC system. The BSC is nowadays a very popular and successful tool for ensuring that a business is working toward its vision. Therefore, a web based BSC system could enable everyone in the company to easily access the system via internet even outside the company and gain the status of related Key Performance Index (KPI) performance. This would help each person understanding their role in this strategy implementation and make strategy work successfully. The web service technique is now a growing technique for web based system, therefore this study constructed a web based BSC based on web service technique. Web service, refers to a kind of software package which have function of public and distribution. Therefore, a web service based BSC system could help the manager tracking the progress of BSC implementation via internet more easily. In the mean time, this system could also help to integrate the functional integration within a company as well as reduce the development cost and system loading.
This developed BSC system places high emphasis on tracking the implementation of strategy and key performance index (KPI). Therefore, a KPI management module is built in the system besides the commonly seen strategy and KPI module in any BSC system. This module provides the status lights for the KPI trend and the progress graph of KPI value. This is designed to help the user to capture the processing status of a KPI in a first glance. Besides, to enhance the database accessing performance, this system utilizes the web service function set up in each end user computer in stead of the traditional mainframe server. In the mean time, this system also uses the web service to achieve the convenience of integration, reduce cost and system load.
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