The Study Of Influence Factors Customer Voluntary Performance For Information Systems Consultant Firms
碩士 === 國立東華大學 === 企業管理學系 === 95 === Subjected is based on information technology consulting firms installed with ERP (Enterprise Resource Planning), this research probes into the relation of service quality relying on trust and Rapport, customers’ satisfaction and customers’ voluntary performance....
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/q2hnk4 |