Summary: | 碩士 === 國立中央大學 === 網路學習科技研究所 === 95 === When technology of Internet grew rapidly, e-Learning became the main focus of education and workplace in every country. Using Instant Messaging to support e-Learning and working environment become a trend in the present and the future. The instant messaging which has features of instantaneity, quickness, effectiveness and low cost has been successfully used in e-Learning and workplace.
Google search engine can help us to find large data effectively but it can’t find any online people or expert to help us to solve our problem. We thought this is a good idea. Therefore, we design a MSN agent. It can recommend online expert to help us to solve problem immediately. It can find the “Human” rather than “Data”.
We use our MSN agent which can provide the instant information about course, latest messages of discussion board and online expert to solve problem on experiment. Technology Acceptance Model indicates that usefulness and easy of use are the key factor on acceptance of user. Our study uses TAM to evaluate user’s impression on MSN agent. Our study explores whether MSN agent can increase user’s community identification and learning of user and user can accept this technology for learning.
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