| Summary: | 碩士 === 國立中央大學 === 資訊管理研究所 === 95 === This research aimed at exploring the key performance indexes of VT (Virtual Team) and Project Management. It analyzes the VT concept in the adaptation of corporate strategies and project implementation and discusses the VT related purposes on different topics.
To achieve the goal of building up enterprise core competence, virtual teams are formed by members from different business units, human resource, and knowledge through the use of IT infrastructure. The concepts of accomplishing tasks via virtual team are promoted widely and rapidly in the business circle. A virtual team is a customer-oriented flexible social organization that requires extensive collaboration under different situations and missions. The advantage of VT is to use the information technology and link computer networks with distributed resources quickly and dynamically. But some questions remain, such as the decreasing human relationship and interaction and the difficulty in performance audit and control.
This research uses the case study to analyze the business operation, future development, strategy goal and strategy map in the case company. In addition,
It performs a SWOT analysis for the VT implementation and creates the project scope baseline, cost effective management, and related KPI. Following this company’s vision and objective, the study explores the needs for implementing the virtual team approach in the reorganization of the company, and shows how it works in the transformation phase. It then illustrates two success examples, showing the challenges faced by virtual teams in team collaboration and the benefits from such projects. It can serve as a reference for managers when analyzing project management issues. The thesis finally compares the merits and drawbacks in adopting the virtual team approach during strategic reorganization and the applicable KPI from the change of business workflow. The VT approach appears to enhance individual learning ability and advance business development with an innovative climate and effective promotion factors.
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