Effect of top management support to ERP project implementation success: different leadership styles analysis

• Main Authors: Chwan-Feng Shu, 蘇傳鳳
• Other Authors: 許秉瑜
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/27089695449783684731

碩士 === 國立中央大學 === 企業管理研究所 === 95 === Many Enterprise Resource Planning (ERP) implementation critical success factors researches ( Esteves, J.,2000; Gargeya, V.B.2005; Nah, F.F.H.2001)suggested that top management support is a very important factor for ERP implementation success but those researches did not give further explanations what kind of behaviors and leadership support will be more effect on the ERP implementation project. Modern leadership researches generally categorized the leadership styles into two types: “Transformational leadership” and “Transactional leadership” (Bass, B. M.,1985), and explained that transformational leadership led the followers behaving better performance in their jobs. In this study tried to explain what leadership style will lead better performance on ERP implementation project by comparing two groups of data on the same structural equation model. The model in this study designed top management support as independent variable and team collaboration as intermediate variable which were influence factors of ERP implementation success. According to the different leadership styles of samples separated the data into two groups: “transformational leadership” and “transactional leadership” and tested on the same structural equation model. This study provided the empirical evident in which transformational leadership of top management support had better performance on the ERP implementation success.