| Summary: | 碩士 === 國立交通大學 === 傳播研究所 === 95 === Upward communication is important in organizations because it allows managers to view organization’s events from employees’ perspective, and also gives employees opportunities to express their suggestions for organizations. This study attempts to examine this issue by investigating the relationships among upward communication strategies, employees’ self efficacy, and employees’ self evaluated performance. Two research methods, intensive interviews and a questionnaire survey, were adopted to collect data for this study. The data analysis shows that employees’ self efficacy and their self-evaluated performance were significantly correlated with different types of upward communication strategies, and that high self-efficacy employees preferred to adopt soft upward communication strategies to influence their superiors. Furthermore, this study also found that the types of upward communication strategies adopted by employees varied with the nature of events, as well as with different demographics. More findings are reported in the thesis.
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