A study on the Chinese Petroleum Corporation solvent customer service quality and satisfaction in Taiwan .
碩士 === 立德管理學院 === 地區發展管理研究所 === 95 === ABSTRACT The liberalization of the solvent market causes keen competition in Taiwan; at the same time, higher quality of service is also required by the customers. Nowadays, their expectation no longer limited in the quality of products itself - the producing p...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/72528538849747407202 |