A study of the relationship among brand awareness, cognition in ervice quality, perceived quality and repurchase intention: An example of multi-function OA machine

碩士 === 輔仁大學 === 管理學研究所 === 95 === Service industry growth is very fast and important for our country, but service industry is always a very big competition special in OA (office automatic) industry structure. Thus how to offer a good service for customers is always a key success factor (KSF), and ho...

Full description

Bibliographic Details
Main Authors: Kuo Jung Wu, 吳國容
Other Authors: Tyson Jung
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/82479739293044368367