A Study of Interpersonal Communication Skills of the Online Reference Service Librarians
碩士 === 輔仁大學 === 圖書資訊學系 === 95 === With the development of new technologies and the prevalence of Internet services, online reference services have become an essential component of reference services in the library. Since 2005, real-time interactive online reference services have appeared in the libr...
Main Authors: | Yun-Ju Chen, 陳韻如 |
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Other Authors: | 蘇諼 |
Format: | Others |
Language: | zh-TW |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/28335009463657845167 |
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