A Study of Interpersonal Communication Skills of the Online Reference Service Librarians

碩士 === 輔仁大學 === 圖書資訊學系 === 95 === With the development of new technologies and the prevalence of Internet services, online reference services have become an essential component of reference services in the library. Since 2005, real-time interactive online reference services have appeared in the libr...

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Bibliographic Details
Main Authors: Yun-Ju Chen, 陳韻如
Other Authors: 蘇諼
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/28335009463657845167

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