A Study on the Appraise Operation Performance of Non-life Insurance Industry in Taiwan─ An Application of DEA and GRA Approachs

• Main Authors: Hsin-yi Lin, 林欣怡
• Other Authors: none
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/89598245384170138116

碩士 === 逢甲大學 === 保險所 === 95 === In the recent years, non-life insurance market has become increasingly competitive.Additional the industry structure factor effect also resuls in declining profits. Therefore, to find out why non-life insurance companies are inefficienct in operating perfomance, we chose the appropriate performance target and coordinates for suitable achievements appraisal method and promoted its competitive ability. Using Data Envelopment Analysis and Grey Relational Analysis approaches, we appraise operating performance in non-life insurance companies in this research. The findings discovered: First, findings of DEA: Out of 14 companies, 3 have productive efficiency and the scale efficiency are efficiency. Using slack variable analysis, there 6 companies need to set strict rules on underwriting. 4 compaies investment income insufficiency rate to present the high condition. Using the CCR pattern and the BCC pattern by Wilcoxon, there is a remarkable difference in the efficiency appraisal result. Second, findings of GRA: Using GRA we can find the highest rating in 5 companies (i.e. D13, D1, D4, D9 and D12). Using Spearman relative coefficient, we judge whether last year’s rating will affect this year’s. Using Discriminant Analysis, we forecast the performance targets reaches 83.9%. Third, of rationale and the conformity application DEA and GRA, this research divide 14 companies into five kinds, giving each type the suitable management strategy suggestion.