The Influence of Culture Difference to Job Satisfaction－A Case Study of Philippine, Thai, and Vietnamese Labors Working in the Manufacturing Industry of Taiwan

• Main Authors: Chin-Hsuan Liu, 劉志賢
• Other Authors: Te-Hsiu Sun
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/53065041151071028676

碩士 === 朝陽科技大學 === 工業工程與管理系碩士班 === 95 === In recent years, the manufacturing industry of our country has been facing shortage of workers in the labor force. This is due to several factors: the booming development of manufacturing industry, the gradual transformation of the domestic population structure, the exaltation of the national income and the living standard, the promotion of the education standard and the change of concept in social values. In order to maintain the competitive advantage, the demand for foreign labor to be admitted grows day by day. According to government reports, the number of foreign labor in Taiwan already surpasses three hundred thousand, in which ninety-four percent are from Philippine and Thailand. They are an indispensable manpower for the electronic industry. However, because foreign labor comprises of different national cultures, manners and customs, religious belief and values, enterprises must be able to consider cross-cultural factors in their management. Furthermore, they must be able to understand dispositions and behaviors of foreign labor and the differences between their cultural context, enterprise environment and the organization culture, so that the goals of the labor meets the goals of the enterprises. This would enhance the labors’ work performance and increase the enterprises’ competitive advantage. Because of the reasons listed above, this research seeks to discuss the correlation between culture values of labor from different countries and their actual job satisfaction and the interdependence of the national culture and job satisfaction. The range and object of this research is based on the Philippine, Thailand an Vietnam labor of manufacturing industries in Taichung area. Using random sampling method, 450 questionnaires were sent and get 301 copies reply, in which 202 copies are valid. (60 copies of Thai, 88 copies of Philippine and 54 copies of Vietnam) Through a statistical analysis, we acquire the conclusion as follows: 1. In difference personal variable, there are significant difference between the four dimensions of the national culture- “Power Distance”, “Uncertainty Avoidance”, “Individualism” and “Long-term orientation”. 2. In difference personal variable, there are significant difference on these job satisfaction dimensions of “Salary”, “Productivity”, “Boss” and “ Colleague”. 3. Different personal variable is significantly related to the factor of the national culture and job satisfaction. 4. For foreign labors, different characteristic variable and national cultural can predict the job satisfaction.