A Case Study of Change Management in Information System Implementation

• Main Authors: Kuo-Tsai Chen, 陳國才
• Other Authors: none
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/99238497697493985094

碩士 === 中原大學 === 資訊管理研究所 === 95 === The need to implement information system in the management of enterprise organization grows dramatically. The performance of current implementation of the information system cannot meet the expectation of the organization leaders due to the conflict of the information system with the current operation of enterprises. Can the members of the enterprise be defined clearly in the information system implementations? Can the enterprise confronts explain the occurrence of transformation phenomenon which respond changing management behavior by this information system implementation? This research discusses “information system implementation key aspect” and “management of change key aspect”, also covers the case’s collection and explanation. The viewpoint analysis will be coming through the reorganized relevant literatures. The methods of the research include thorough interview, actual observation, collection documents on the objects designated beforehand. We wish to have a more thorough understanding and investigation to the subjects. We hope that by the thorough observation, the research can provide findings and the suggestions. In the reciprocal relationship of information system implementation and management of change, the discussion is on implemented information system to the enterprise organization; the organization has been influenced and produced changes different from the formal one. However after the change occurs how organization will manage or solve this condition. Simultaneously, the hope is to discover true affected reasons and propose research conclusion and suggestion and providing as a reference for organization managers to control these remarkable influencing factors effectively.