The Study on Relationship among Service Quality, Customer Satisfaction and Customer Loyalty of TRA Ticketing System
碩士 === 中華大學 === 經營管理研究所 === 95 === As the capital income raises and social surroundings are changed, the utility rate of private cars was increased and the domestic flights were universalizing in recent years. Besides, the private buses on Freeways were also in a keen competition. In comparison, the...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/13256930112156960233 |