The Study on Relationship among Service Quality, Customer Satisfaction and Customer Loyalty of TRA Ticketing System

碩士 === 中華大學 === 經營管理研究所 === 95 === As the capital income raises and social surroundings are changed, the utility rate of private cars was increased and the domestic flights were universalizing in recent years. Besides, the private buses on Freeways were also in a keen competition. In comparison, the...

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Bibliographic Details
Main Authors: Meng Chen Tsai, 蔡孟真
Other Authors: Wu cheng Chen
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/13256930112156960233