An Implementation Model for Appling ITSM for IT Service Process Improvement with a Case Study
碩士 === 長庚大學 === 資訊管理研究所 === 95 === How to effectively use information technology, plan and dispose of existing resources, and then reinforce the management of whoever offers the information service or organizes the IT department, has become a managerial focal point of many small and medium-sized ent...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/15683713208446605698 |