A Study of Corporate Culture,Leadership Style,Job Satisfaction and Organizational Performance

• Main Authors: Li-Ju Lu, 盧麗如
• Other Authors: Chang-Ruey Ay
• Format: Others
• Language: zh-TW
• Published: 2007
• Online Access: http://ndltd.ncl.edu.tw/handle/15691018134797500488

碩士 === 國立中正大學 === 企業管理所 === 95 === Abstract This research is to study the relationship among corporate culture, leadership style, job satisfaction, and organizational performance. This research attempts to understand if employees’ evaluation toward corporate culture will affect their job satisfaction. This study also attempts to explore the relationship between employees perceived leadership style,job satisfaction and organizational performance. The result of this study provides suggestions from different perspective on how to establish appropriate leadership style and corporate culture, and to raise job satisfaction of employees. As a result, happier employees with higher working morale and efficiency which give company better competitive edge and performance. This study uses Wallach’s (1983) organizational culture theory to divide a company into bureaucratic culture, innovative culture, and supportive culture. Transactional leadership and transformational leadership is classification of leadership style by using Bass’（1985）theory. Smith, Kendall & Hulin’s (1969) theory to classify job satisfaction including intrinsic satisfaction and extrinsic satisfaction .And,using Kaplan & Norton ’s (1996) balanced score card concept to evaluate organizational performance, and financial perspective, customer perspective, internal operation perspective and learning perspective are four variables for this study. This study targets on full time employees from three industrial areas in Chiayi County. 380 surveys (151 valid survey retrieved, retrieving rate: 39.74%) was given in the period of May 21 ~ 31 2007. This study uses SPSS 10.0 to analyze survey data. By using descriptive statistic, credibility analysis, factor analysis, relativity analysis, and regression analysis,the proposed hypothesis were examined. The result of study shows: 1.Hypothesis of positive influence between corporate culture and leadership style is partially sustainable. Innovative and supportive cultures have positive relationship with both transformational and transactional leaderships. However, bureaucratic culture shows no positive influence over either transformational or transactional leadership. 2.Hypothesis of positive influence between corporate culture and job satisfaction is partially sustainable. Innovative and supportive cultures have positive relationship with both intrinsic and extrinsic satisfaction. However, bureaucratic culture shows no positive influence over either intrinsic satisfaction or extrinsic satisfaction. 3.Hypothesis of positive influence between leadership style and job satisfaction is fully sustainable. In this study, it shows transformational and transactional leaderships have positive relationship with both intrinsic and extrinsic satisfaction. 4.Hypothesis of positive influence between corporate culture and organizational performance is partially sustainable. In this study, it shows that innovative culture has positive influence over financial, customer, internal operation and learning perspectives, while supportive culture has positive influence over learning perspective. However, bureaucratic culture shows no positive influence over all perspectives on organizational performance. 5.Hypothesis of positive influence between leadership style and organizational performance is partially sustainable. In this study, it shows that transformational leadership has positive influence over financial, customer, internal operation and learning perspectives while transactional leadership has positive influence over learning perspective. 6.Hypothesis of positive influence between job satisfaction and organizational performance is partially sustainable. In this study, it shows that intrinsic satisfaction has positive influence over financial, customer, internal operation and learning perspectives while extrinsic satisfaction has positive influence over internal operation and learning perspective. Key words: corporate culture, leadership style, job satisfaction, and organizational performance.