The cause ,type ,and effect of the separation of customer relationship-concept construction and research proposition
碩士 === 元智大學 === 企業管理學系 === 94 === Shereden’s 80-20-30 principle has discovered that among many enterprises, the preceding 20% of their customers create 80% of income while the latter 30% of customers cause 50% of enterprises’ loss, indicating that enterprises must maintain and create the 20% valuabl...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/96463418453396986418 |