Spin-Off Exploration of the Value Chain Using the Dynamic Capabilities－A Case Study of A Call Center

Spin-Off Exploration of the Value Chain Using the Dynamic Capabilities－A Case Study of A Call Center

碩士 === 元智大學 === 管理研究所 === 94 === This thesis uses value chain analysis and dynamic capability to examine the spin off of call center activity. Using a case study methodology, the author investigates a call center of F company in the telecommunication industry. The study analyzes the dynamic capabi...

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Bibliographic Details
Main Authors: Wu, Chung-Li, 吳中莉
Other Authors: Chen, Chun-Chung
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/68815334550752732005

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