The Study on Core Competences and Training Course for B&B Owners Training Course for B&B Owners

• Main Authors: Lan Yueh Chen, 藍悅楨
• Other Authors: 陳元陽
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/64545398770887060230

碩士 === 亞洲大學 === 休閒與遊憩學系碩士班 === 94 === Abstract The purpose of this study aims to explore the core competences for B&B executives. And an educational training program is designed based on these core competences. According to the results of the study, suggestions are provided to relevant units as references for planning the training program. A questionnaire was designed to collect the data needed in the study in December 2005. The subjects were 152 members of the Taiwan Country Lodging Association with legal licenses. 152 copies of questionnaires were sent to the subjects and 101 effective copies were returned. Effective return rate was 66 %. All data were analyzed with the following methods: Descriptive Statistics, One-Way ANOVA , Scheffe Method , t Test , and rule of IPA. The results were as follows: 1.The results of means analysis shows that core competences for B&B executives are management competence, labor safety competence, marketing and planning competence, communication competence and cost control competence. (The order is arranged according the mean value.)The rank of core competences for B&B executives are management competence, marketing and planning , labor safety competence, communication competence and cost control competence. (The order is arranged according to mean value of real operating position.) 2.Among five core competence items, the cost controls and labor safety competence of managers with different the educational background degrees were significantly different in importance perspective. 3.11 items were significantly different in the importance perspective and real operating position perspective. 4.By using IPA analysis, 26 items of competence were found to be “required course” components, and they were incorporated into an educational training program.