A Study of Relationship Benefits, perceived support for customers and customer voluntary performance
碩士 === 中國文化大學 === 國際企業管理研究所 === 94 === In an era where market competition is keen and customer loyalty is decreasing, it has been a top priority for an enterprise to grasp customers’ properties and to cultivate a long-term and good relationship with them. The relationship between beauty-care service...
Main Authors: | Yi-Chun Lin, 林怡君 |
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Other Authors: | Bin-Tsann, Yang |
Format: | Others |
Language: | zh-TW |
Published: |
2006
|
Online Access: | http://ndltd.ncl.edu.tw/handle/91270372012357931582 |
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