| Summary: | 碩士 === 僑光技術學院 === 管理研究所 === 94 === In order to cause enterprises to pay more attention to supply chain management issues and to reduce operating costs and enterprise risks, an efficient supply chain management needs to be implemented and has to be a well-integrated part of the company’s overall management strategy which also benefits every other member of the supply chain. One of the major problems is the lack of proper performance measurement indices, so it is absolutely vital to set up a sound performance measurement system for the supply chain model.
It is important to analyze different key conditions of the supply chain model because that can help enterprises to introduce suitable policies and maintain a good partnership with other members of the supply chain. As different logistics companies have different needs and requirements it is necessary to find a suitable basic function that can be easily modified and adapted to the specific conditions and competitive environment of any logistics firm. This research paper has two purposes. First, it identifies key performance indices of different supply chain models under the three stages logistics system. Second, it analyzes various performance indices of different supply chain models in the logistics system. Via the Grey Statistical Analysis and the Grey Relational Analysis performance indices and weights are analyzed in detail and combined with questionnaires and in-depth interviews with industry experts in order to verify and compare the theoretical approach with the current challenges and demands of the actual logistics environment.
The result shows that relevant performance indices vary significantly depending on the specific circumstances of different supply chain models in a logistics system. The three major stages show different priorities. For the transportation industry elasticity is most important, followed by quality and time. The manufacturing sector is most concerned about quality, then time and eventually elasticity. The relatively new e-commerce business is also focused on quality as the most vital factor, followed by elasticity and finally cost. Finally, this research proposes some suggestions for the various supply chain members involved in the three stages of the supply chain model i.e. supply center to operations, operations, and operations to supply center.
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