The Effect of Core Competency and Service Quality ： A Case Study of Forwarding Industry in Taiwan
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 94 === When the shipping industry face keen competition, the issue of how to promote service quality and achieve competitive advantage is an important issue to the ocean freight forwarders. This paper empirically evaluates the relationships between core competencies an...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/84753314934705866598 |