| Summary: | 碩士 === 國立臺灣師範大學 === 體育學系 === 94 === Computer technology in this new century is advancing at great speed and has entered an age of marketing and digitalization. The use of advanced technology in digitized management information system (MIS) helps improve the overall productivity and efficiency of a company and has become a social indicator of modernization, driving businesses and industries to develop related software. Conventional management and usage of swimming pools no longer can meet today’s demands, and computerized management has become an inevitable trend for schools to upgrade their quality service. In view of this new trend, we developed a “Membership Service MIS for the National Taiwan Normal University (NTNU) Swimming Pool” that uses a standard operation procedure derived by the computer to give the pool a highly efficient, reasonable, modernized, high technical, and systematic service. This system will be greatly beneficial to the overall management of the university pool and will also enhance service quality to meet the needs of consumers.
This study used literature reviews and interviews as the basis for developing the membership service MIS. This management system integrates database and the Internet, and uses PHP and HTML along with MySQL to design a front end for consumer search and a back end for membership management. The system allows for comprehensive, uniform, and safe management, reduces human errors, improves service quality, and reduces the workload of the management staff. Users and management staff can easily access the system online, which enables search and information access, as well as immediate update of membership information and membership statistics. This will reduce maintenance and duplicate data as well as reduce human resources and operation procedures.
With the system in place, management will have an up-to-date and complete database of member information to help develop mid- and long-term plans, improve work efficiency, and provide better and more convenient services to the public. In turns, this will help increase the competitiveness of NTNU’s pool service.
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