| Summary: | 碩士 === 國立中山大學 === 資訊管理學系研究所 === 94 === The software outsourcing has already become a trend. Today, the progress of software technique is getting more and more rapid, and the computerized requests have increased too much more. Each trade, confronts the demands of software, has gradually thought about going on with outsourcing. This research is with such a starting point, to study the outsourcing projects, in order to find the way to succeed in outsourcing practices.
The steel industry is a typical manufacturing industry of Taiwan, which the computerized degree has not been popularized like others. This research is to regard steel industry of Taiwan as the target of studying. Choosing the best practice of this environment, and through the implementation experiences of best practice, it comes to study what factors influence whether the software outsourcing project succeeds or not.
This research combines the Institutional Theory with work standards of the software outsourcing, as the foundation of the theory. And then cooperate with the four stages, planning, assessment, control, confirming, to marshale the external institutions and formal internal institutions of the software outsourcing in theory; Equally, according to the current practices of best practice, separating into the same four stages, get the formal and informal internal institutions and external institutions, which implement in the best practice. Finally, verify the theory and the practice, to analyze what’s the difference.
By the experiences and implementations of best practice, we can verify the factors that influence the software outsourcing. Besides to clearly define the internal and external formal institutions, we still need the informal institutions as an auxiliary. It will be a great benefit to the software outsourcing. Of course, the company must define the institutions as could as possible to the limitation that the formal institutions can be. And try to make them be worked. But many informal institutions play the key role behind. Without the informal institutions, the software outsourcing projects might move towards failing too. If the formal and informal instituteions can complement each other, the failing rate of a software outsourcing project will be minimized.
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