The Design and Implementation of Integration of Web Page with VoIP System

• Main Authors: Jia-Ming Liang, 梁家銘
• Other Authors: Chun-Hung Richard Lin
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/45255920442485616637

碩士 === 國立中山大學 === 資訊工程學系研究所 === 94 === It is very convenient for human to use Internet for communications. The VoIP service is a good example. Because voice transmission through Internet becomes mature, people can remotely talk with each other by IP phones inexpensively. Thus, VoIP system can be integrated with Public Switched Telephone Network (PSTN) in some groups, organizations, or companies to reduce the cost for communication. Additionally, it also can be another kind of free consultation channel for customers and users. To take advantage of VoIP system, the people who may be inside a company, be the Internet visitors, or be provisional guests can receive services and question answers immediately and freely. However, it needs a lot of procedures to connect to the VoIP system, e.g., to install a softphone which must be booted to register an VoIP server, to even configure IP address, port number, protocol, encryption, and outbound proxy, etc. This configuration sometimes is difficult and it may need to setup every time when customers want use VoIP phone. It is not an easy job for a user, for example, to download the software from Internet, and to read some documents to setup system parameters and then to operate it, especially for those people who are not familiar with computers. Thus, this inconvenience may cause VoIP service not to be easily promoted. Therefore, the purpose of this paper is to solve this problem and make users have a web interface and without worrying about how to setup the system. I combine Web interface with VoIP phone to become a “webphone”. To take advantage of the characteristics of generality and facility of Web, guests can click the button on the Web pages to trigger the VoIP component inside the Web page to connect to the VoIP system, then make communication with other people. At the same time, it can avoid exposing the information of server address, account, password to public and ward off dangerous attacks from Internet.