| Summary: | 碩士 === 國立中山大學 === 企業管理學系研究所 === 94 === In manufacturing, resource planners are relied on how to allocate in-house production and outsourcing; how to plan the flexibility for customers’ demand fluctuation; how to optimize capacity allocation under customers’ satisfaction. Harvard professor, David McClelland brought up the concept of competence in the early 1970’s. He claimed that the motive power of good performance mostly came from deep, personal motives and character, rather than from IQ. Therefore this research focuses on understanding which competences a good resource planner should have.
This research summarized a total of 15 competences that resource planners should have based on literature and case studies. Those 15 competences are achievement-orientation, impact and influence, analytical thinking, initiative, self-confidence, interpersonal relationship, teamwork, conceptual thinking, specialized knowledge, care order and quality, customer-orientation, self-control, information collection, English ability, and the ability to communicate with management team. Among those 15 competences, 7 competences are critical ones to foresee good performance. Those 7 competences are achievement-orientation, impact and influence, initiative, conceptual thinking, care order and quality, customer-orientation, information collection.
The others competences, analytical thinking, self-confidence, interpersonal relationship, teamwork, specialized knowledge, self-control, English ability, and the ability to communicate with management team, are threshold competences for resource planners. This research results can be applied to selection in human resource management. It is also valuable for companies, which are in the same industry as the company in case study to use as a reference.
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