The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure

碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 94 === none

Bibliographic Details
Main Authors:	Shu-Yin Liu, 劉淑吟
Other Authors:	Perng-Fei Huang
Format:	Others
Language:	zh-TW
Published:	2006
Online Access:	http://ndltd.ncl.edu.tw/handle/99092554492434714075

id	ndltd-TW-094NKIT5691046
record_format	oai_dc
spelling	ndltd-TW-094NKIT56910462016-05-20T04:18:03Z http://ndltd.ncl.edu.tw/handle/99092554492434714075 The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure 服務疏失與顧客抱怨行為間之關鍵中介變數-服務疏失容忍度之探討 Shu-Yin Liu 劉淑吟碩士國立高雄第一科技大學行銷與流通管理所 94 none Perng-Fei Huang 黃鵬飛 2006 學位論文 ; thesis 145 zh-TW
collection	NDLTD
language	zh-TW
format	Others
sources	NDLTD
description	碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 94 === none
author2	Perng-Fei Huang
author_facet	Perng-Fei Huang Shu-Yin Liu 劉淑吟
author	Shu-Yin Liu 劉淑吟
spellingShingle	Shu-Yin Liu 劉淑吟 The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure
author_sort	Shu-Yin Liu
title	The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure
title_short	The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure
title_full	The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure
title_fullStr	The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure
title_full_unstemmed	The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure
title_sort	key mediator between service failure and customer complaint behavior - tolerance for service failure
publishDate	2006
url	http://ndltd.ncl.edu.tw/handle/99092554492434714075
work_keys_str_mv	AT shuyinliu thekeymediatorbetweenservicefailureandcustomercomplaintbehaviortoleranceforservicefailure AT liúshūyín thekeymediatorbetweenservicefailureandcustomercomplaintbehaviortoleranceforservicefailure AT shuyinliu fúwùshūshīyǔgùkèbàoyuànxíngwèijiānzhīguānjiànzhōngjièbiànshùfúwùshūshīróngrěndùzhītàntǎo AT liúshūyín fúwùshūshīyǔgùkèbàoyuànxíngwèijiānzhīguānjiànzhōngjièbiànshùfúwùshūshīróngrěndùzhītàntǎo AT shuyinliu keymediatorbetweenservicefailureandcustomercomplaintbehaviortoleranceforservicefailure AT liúshūyín keymediatorbetweenservicefailureandcustomercomplaintbehaviortoleranceforservicefailure
_version_	1718273260240502784

The Key Mediator between Service Failure and Customer Complaint Behavior - Tolerance for Service Failure

Similar Items