An Empirical Study on the Operating Efficiency of Bank Branch–An Application of the Date Envelopment Analysis

碩士 === 國立高雄第一科技大學 === 金融營運所 === 94 === ABSTRACT The Thesis use the methodology of Date Envelopment Analysis to evaluate the performance of 65 branchs of one local commercial bank. The period for the study is from 2003 to 2004 and intermediary method is used to chose interest expense,high salary staf...

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Bibliographic Details
Main Authors: Yao-Yu Kuo, 郭耀友
Other Authors: Ho-Chyuan Chen
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/67669485781632501393
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Summary:碩士 === 國立高雄第一科技大學 === 金融營運所 === 94 === ABSTRACT The Thesis use the methodology of Date Envelopment Analysis to evaluate the performance of 65 branchs of one local commercial bank. The period for the study is from 2003 to 2004 and intermediary method is used to chose interest expense,high salary staff,low salary staff as inputs data and chose deposit volume,loan volume,foreign exchange and trade volume,net profit after less NPL as outputs data. Further we apply TOBIT model to test the relations of the performance and three variables:deposit-loan ratio,the spread rate of deposit rate and loan rate,wether change the chief of branch’s manager. The major finding are: Caused by the economic’s recovery and the booming of financial holding company outside the bank and organsitation rebuild, the intergration of computer operation system and better control of the non-performance loan inside the bank, the overall efficiency are more efficiency on 2004 than 2003. Th branch at northern island are more efficieny than southern branch’s. i.e. the souther the lower. The branch at metropolitan are more efficiency than agriculture’s. The means of overall efficiency in the evaluated branch is 77%. i.e. 23% of resources are wasted. It needs finding way to improve. The interest spread between loan and deposit on overall efficiency show negative related but non statistically related on pure and technical efficiency. The loan and deposit ratio are positive related on pure efficiency but non statistically related on others. However the change manager or not are shows non related on all efficiency results.