Performance Metrics of Air Force Weapon Logistics ManagementBased on the Balanced Scorecard

• Main Authors: Chih-Peng Tsao, 曹智鵬
• Other Authors: Frank S.C. Tseng
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/58836886163832262513

碩士 === 國立高雄第一科技大學 === 資訊管理所 === 94 === ABSTRACT Through the last ten years, new generation aircraft was deployed in the Air Force. That makes Air Force operations and logistics environments have undergone a number of fundamental changes. Logistics policies and procedures were adjusted accordingly and tuned to better facilitate new operational concepts. Furthermore, under the manpower downsizing plus changes, it will hardly to manage the new weapon system properly. How to find a business management mechanism to provide a new significance and vigor has become an up-most issue. The balanced scorecard is an industry-recognized best practice for measuring the health of an organization. It can be used as a management tool for translating an organization’s mission and strategic goals into a comprehensive set of performance measures that provide the framework for an enterprise wide measurement and management system, and by forcing senior managers to view each segment of the organization. In this paper, we employ the balanced scorecard as a template, and take into account the current situation and uniqueness of the Air Force to propose aggregate metrics that indicate the general health of logistics and weapon system. We hope the results will help Air Force to develop future logistics goal properly for supporting war fighters.