None

• Main Authors: Chi-Tien Hung, 洪吉田
• Other Authors: 林文政
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/k8bwpb

碩士 === 國立中央大學 === 管理學院高階主管企管碩士班 === 94 === This study examines the relationships among support from Human Resource Department to line managers, the degree of Human Resource Department Service Satisfaction and line department performance. The questionnaires are mailed to the line managers who work for the companies with the size over hundred(s) employees in Taiwan. 134 companies are involved in the research and 241 (i.e.60%) questionnaires are collected. The research results based on Analytical Hierarchy Regression analyses are shown as follows: 1.Human Resource Department to line managers on executing the human resource management functions is significantly related to line department performance. 2.Human Resource Department is significantly positive related to the degree of Human Resource Service Satisfaction from line managers. 3. Human Resource Service Satisfaction from line managers is significantly related to line department performance. 4.Human Resource Service Satisfaction has mediating effects on the support of executing the human resource management functions by line managers and line department performance. The results of this study indicate that the mediating effects on the attendance and working capacity in the department performance and knowledge are most prominent. Decent Human Resource service can help line department implement effectively the functions of human resource management, improve the rate of employee attendance and working capacity of employees, increase employees’ knowledge and thus further improve department performance.