| Summary: | 碩士 === 國立中央大學 === 資訊管理學系碩士在職專班 === 94 === As Taiwan becomes more important in the supply chain of automotive crash parts. U.S. and European markets are the most important two markets. However, most suppliers and customers still follow the traditional order and transaction model by paper work. Because the suppliers and customers locate in the different time zones, customers always get the products information, quotations, and products availability at least one day after they request. This inefficiency problem is the main motivation for business to business (B2B) electronic commerce (EC) applications.
EC provides “full-time services” and “real time international service” through Internet application of B2B EC systems. However, most of Taiwan automotive parts manufacturers are still looking ways to provide these B2B EC services efficiently and effectively. Therefore, this research tries to provide some insight of this important issue by empirical case study.
An automotive crash part manufactures are interviewed and observed for their introduction and implementation of B2B EC systems. Problems occurred and solutions they implemented are reported in this case study to provide guideline for future application of B2B EC projects.
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