Examination of the relationship between internship satisfaction and willingness to work in the hospitality industry

• Main Authors: Szu-Ying Chou, 周思穎
• Other Authors: none
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/2vn7w9

碩士 === 國立中央大學 === 人力資源管理研究所碩士在職專班 === 94 === Abstract Subject：Examination of the relationship between internship satisfaction and willingness to work in the hospitality industry University：National Central University School：Human Resources Management Degree：Master Student：Szu-ying Chou Professor ：Dr. T. C. Huang Graduate year：2006 June Abstract: Skills and experiences are the most important criteria in hotel industry. In order to properly prepare and train the right personnel for hotel operations, internship program has become a critical element to successful collaboration of hotels, schools and students. This research is a continuation of previous efforts to understand the relationship between internship satisfaction and willingness to work in the hospitality industry. The purpose of the research is to examine the relationship between internship conditions and internship satisfaction in order to recommend changes that may further improve internship policies. Furthermore, the potential effects of intern experience on future willingness to work in the hospitality industry are also examined. Three hypotheses are proposed in this research: 1.Irrespective of parents support, the satisfaction of job tasks and intern arrangement has dominant influence on willingness to work in the hospitality industry. 2.When providing internship programs, management’s emphases on the work conditions of the interns and the contents of the programs, coupled with appropriate encouragement, would increase the willingness to work in the hospitality industry. 3.In considering parents support, parents who are highly supportive have a greater impact on the interns’ satisfaction and willingness to work in the hospitality industry than those who are not as supportive.