A Research of Relationships among Job Expectation, Job Satisfaction and Turnover Intention of Direct Labor － An Empirical Study of A 300 mm Foundry Fabrication of Semiconductor Manufacturing Company

• Main Authors: Chuan-Yung Chen, 陳權勇
• Other Authors: Rong-Kwei Li
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/00682890005128472244

碩士 === 國立交通大學 === 管理學院碩士在職專班工業工程與管理組 === 94 === Since it has been noticed that most semiconductor manufacturing companies possess foundries with high technology process worldwide, those direct labors (technicians) with high expectation toward the companies but with regret out of there. High turnover rate of employees is a nightmare to management. A research of relationships among job expectation, job satisfaction and turnover intention of direct labor－an empirical study of a 300 mm foundry fabrication of semiconductor manufacturing Company is herein presented by means of analysis from questionnaires. The purposes of this research are stated as below. 1). To suggest recruiting criteria for job requirements in manpower demand of direct labors by the analysis of job expectation and job satisfaction 2). To prevent excellent employees from leaving and improve retention rate In this research, 558 questionnaires have been collected from direct labors by convenience sampling and the results of study are presented as below. 1). There is a positive correlation between job expectation and job satisfaction. 2). There is positive correlation in sex, martial status and seniority with job expectation. 3). It is observed that the ranking between job expectation and job satisfaction be significantly different. The mean value of job expectation is statistically in ranking much below that of job satisfaction.