The Effect of Job Characteristic and Work Value on Job Satisfaction and Turnover Intention

• Main Authors: Wan-Chen Lee, 李宛珍
• Other Authors: Su-Chao Chang
• Format: Others
• Language: en_US
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/43176222975506757987

碩士 === 國立成功大學 === 企業管理學系碩博士班 === 94 === The Effect of Job Characteristic and Work Value onJob Satisfaction and Turnover Intention Student: Wan-Chen Lee Advisor: Dr. Su-Chao Chang ABSTRACT Previously, firms have perceived employees as a tool to serve the firm, however today this view is greatly changing. Currently, firms view employees as an important asset; therefore, maintaining the most talented people in the firm has become a great challenge. Previous research has shown that a change in job characteristic can enhance the level of job satisfaction for the employees. However, previous research also shown that for the same type of work, the level of job satisfaction will alter due to the personality trait of that particular person. Therefore, this research has incorporated all the factors together to discuss their effect toward turnover intention. This study develops a comprehensive model and instrument for measuring job satisfaction and turnover intention. This paper first discusses the concepts and definitions of each constructs (i.e. job characteristic, work value, personality trait, job satisfaction and turnover intention) from the literature. The researcher summarizes the findings in a theoretical framework. Based on this framework, the researcher develops a measurement instrument to measure job satisfaction and turnover intention. The procedures used in generating items, collecting data, and purifying a multiple- item scale are described. The researcher has carefully examined evidences of reliability by analyzing data from collected samples. Based on the research findings, it is shown that job characteristic and work value has a positive impact on job satisfaction and job satisfaction has a negative impact on turnover intention. The potential applications for practitioners and researchers are then explored. Finally, the researcher concludes this study by discussing limitations and potential future research.