The Relationship between Transformational Leadership and Administrative Performance : A Case Study of the District Office of the Taipei City

• Main Author: 高秋鳳
• Other Authors: 孫本初
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/13066204183383164515

碩士 === 國立政治大學 === 行政管理碩士學程 === 94 === Using the civil servants in the twelve district offices of Taipei City as a sample space, this study aims to probe their evaluations for transformational leadership and the administrative performance. Also, it investigates the relations between the transformational leadership and the administrative performance of the civil servants. This study uses questionnaire survey as the research method. Research samples come from the civil servants in the district offices of Taipei City. The samples are selected by stratified random sampling method. 55 percent of the personnel from each sampled department form the sample space. 714 out of 795 distributed samples are successfully returned. The questions in the questionnaire include personal information and the quantifiable measurements for both the transformational leadership and the administrative performance. Obtained data are then processed with SPSS for Windows 10.0. The performed processes include the analysis of Descriptive Statistics Analysis, the t-Test, the One-Way ANOVA and the Pearson Product Moment Correlation . After the empirical analysis, we have come to the conclusions as below: 1. On the mean ratio of transformational leadership facet, the idealized influence wins the highest points (71.02%) , with the individualized consideration seconds to it (68.16%), followed by the transactional leadership (68.10%), and the intellectual stimulation (68.03%). 2. On the mean ratio of administrative performance facet, the organization goal achievement comes on top with 82.67%, with the organization effectiveness resource using seconds to it (81.76%), followed by the service quality of employee (80.53%) and the leadership satisfaction (69.70%). 3. The responses of employee on the transformational leadership differ significantly according to their ages, departments, serving years in the current organization, positions (manager or non-manager, scale of positions), and whether have served in private business or not, classified in agency. 4. The administrative performance also differs significantly due to their ages, departments, serving years in the current organization, positions (manager or non-manager, scale of positions), whether have served in private business or not, classified in agency and the total serving years. 5. In general, the transformational leadership and the administrative performance are positively related. With this study, the author intends to come up with a result that provides some help to the related researches in the future. Keyword：transformational leadership , administrative performance