The Analysis of Relational Behavior and Relational Quality on Customer Satisfaction and Loyalty- In 3PL Industry
碩士 === 銘傳大學 === 國際企業學系碩士班 === 94 === The third party logistics service providers (3PL) keep improve their operational process and enrich service items. But with the operational system’s maturity and cost-effective support, customers treat the “partnership” as another important element of service qua...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/usjgqg |