| Summary: | 碩士 === 銘傳大學 === 國際企業學系碩士在職專班 === 94 === The security industry has attained an important role in maintaining social order. However, to stay competitive, the industry needs the ability to continually innovate and properly operate, thus necessitating sound human resources and steady moves. Therefore, how to retain excellent talent has become one of the major issues facing the players in the industry. This study surveyed the security employees in Taipei, exploring the impact of the retention mechanism of the security industry on the employees’ turnover and effectiveness. This study is conducted by mailing the questionnaires with 400 sent out and 265 valid ones received. Reliability analysis, descriptive analysis of the sample structure and each variable, product-moment correlation analysis and simple regression analysis were conducted for all the data collected to verify each hypothesis.
The findings:
1. The higher the employees’ perception of the interactivity justice and the formality justice in the performance evaluation, the higher their job satisfaction, organization commitment and task performance。
2. The higher the employees’ perception of the interactivity justice and the formality justice in the performance evaluation, the lower their turnover。
3. The higher the employees’ perception of the comprehensiveness of career planning (career consulting, career path, education and training, management roles ), the higher their job satisfaction, organization commitment and task performance。
4. The higher the employees’ perception of the comprehensiveness of career planning (career consulting, career path, education and training, management roles ), the lower their turnover。
5. The higher the employees’ perception of reasonability, competitiveness, motivation in the salary management, the higher their job satisfaction, organization commitment and task performance。
6. The higher the employees’ perception of reasonability, competitiveness, motivation in the salary management, the lower their turnover.
The results of these findings demonstrate how managers in the security industry can help the employees obtain more developments and self-realization to become more loyal to the organization, thus reducing the turnover rate.
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