| Summary: | 碩士 === 嶺東科技大學 === 經營管理研究所 === 94 === The discussions about risk management framework, process, tools and its’ application of software development project (SDP) based on the system engineering fundamental were conducted in this paper. We analyzed and compared several risk management process models which released by related researchers and institutes. Firstly, an overall view on risk management framework and process model of SDP had developed systematically. This framework and process model include three phases：risk planning, risk assessment and risk control；and six steps：risk management plan, risk profile, risk identify, risk analysis, risk strategy, alternative resolution and risk tracking for needed and workable executing. Furthermore, in this paper, a work breakdown structure (WBS) was organized for the related work items to meet SDP objective. Finally, for locating any possible risk events on all SDP work items, we conducted the risk breakdown structure (RBS) which followed the WBS format and divided all possible risk events to form a project risk management structure of SDP. In this study, we have combined the utilities of RBS and WBS, called a “WBS/RBS Integrated Matrix” which can clearly locate risks and determine categories of risks in each one of these work items. The utilization of matrix not only improve the completeness of uncertainty events analysis but also clarify in detail on the risk investigation of the SDP management. For verifying the preventing of the threat of risks and increasing the successful possibility of SDP. We simulated a test case of related study and thesis to verify the application of risk management framework, process and a project risk management tool ─ “WBS/RBS Integrated Matrix” of SDP.
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