The Study on Relationships among Organizational Socialization and Career Planning ---A Study of Employees of Rooms Division of the International Tourist Hotels in Kaohsiung

• Main Authors: WANG I-AN, 王翊安
• Other Authors: LIU HSIOU- HSIANG
• Format: Others
• Language: zh-TW
• Published: 2006
• Online Access: http://ndltd.ncl.edu.tw/handle/21898917244734265934

碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理研究所 === 94 === Quality human capital is the key to success in hospitality industry. How to properly utilize human resources is thus the focus of most hotel operation. Employee retention is one among the issues that concerns hotel managers. The purpose of this study is to explore employee organizational socialization, career planning and how these factors associate with each other for hotel room division employees. This research censuses all room division employees in Kaohsiung international tourist hotels. Questionnaires were distributed to all qualified subjects, and 372 cases were valid among those returned. The findings are as follows: 1. The cognition of organizational socialization and career planning for the employees of rooms division of Kaohsiung international tourist hotels is of medium level. 2. Gender and job attributes have a significant impact on individuals’ career planning. 3. Employees with different background attributes have a significant impact on individuals’ oraganizational socialization. 4. Organizational socialization has a positive impact on career planning.Based on these results, this study suggests that the hospitality industry helps its employees in career planning through organizational socialization. In order to achieve that goal, educational training and appropriate work regulations will be necessary for the organization.